We sincerely apologize to the people living in the surrounding area of
power station and people of society for their concern and anxiety with
regards to the accident in the Fukushima Daiichi and Daini Nuclear Power
Station.
Currently we are making utmost efforts towards fair and prompt payment of
compensation under the Nuclear Disaster Compensation Bill and Nuclear
Compensation Scheme, however, as of December 7, the number of compensation
settled are only approximately 5,500 (3,800 for individuals and 1,700 for
corporations), while the number of request received (accumulated) are
approximately 35,400 (24,900 for individuals and 10,600 for corporations).
With regards to the "Speedy payments of compensation" in the "5 promises"
in the emergency special business plan, we have expressed prompt and fair
payment of compensation in accordance with the guideline stated as below.
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○ Complete the verification of the necessary documents within around three
weeks after the invoice and relevant application materials arrive.
○ Payment within one or two weeks after returning the Agreement Form for
Indemnification.
* If in the case, additional explanations are required or intervals to
confirm insufficient forms are required to accomplish sufficient
compensation, we may require longer period than stated above.
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However, under current situation, due to the various difficulties such as
inexperience with this type of paper works and additional explanations,
there are many cases which require time to confirm necessary forms with the
applicant who suffered from the damage, overall compensations are delayed
and we are causing inconvenience.
Therefore, we will take additional measures as stated below in order to
streamline the speedy payment of compensation.
1.Request from individuals
As for the request from individuals, we will increase number of staffs and
through the revision of the flow of process of confirming application
documents, we will handle 1,000 applications a day and clear off all the
congested applications by the end of the year and streamline the process
afterwards.
To answer the request, for the initial indemnification (for March to
August), we will make payments for the agreed items in advance.
For the applicant who is continuing evacuation and whose temporary
indemnification amount exceeds payment of initial permanent
indemnification, we will confirm if there is any unrequested
indemnification and will consult the settlement methodology upon request.
2.Request from corporations and sole business proprietors
As for the request from corporations and business owners, we will increase
the staffs and through the revision of process of confirming application
documents, we will clear off the congested applications (approx. 5,000
applications) and try to send out the agreement form by the end of the
year.
To answer the request, for the initial indemnification (for March to
August), we will make payments for the agreed items in advance.
As for the corporations and sole proprietors who have already received
payment of initial permanent indemnification for lost earnings but are
still in financial distress, we will make estimated payments for the
second permanent indemnification (for September to November) upon request.
Settlement for this estimated payment will be carried out with the
permanent indemnification payment (Previously announced on November 24).
* Evacuation area : Evacuation area, Previous sheltering indoors area,
Planned evacuation area, Emergency evacuation preparation area, Specified
evacuation recommended area, temporary evacuation requested by local
council for the people living in the area
<Regarding the compensation for the damage caused by the accident of
Nuclear Power Station>
Fukushima Nuclear Compensation Office (Call center)
Phone number : 0120-926-404
Office hours : 9:00am - 9:00pm
