search



Corporate Information

 
Press Release (Aug 04,2011)
Special Measures on electricity bills for customers who have evacuated from Specific Locations Recommended for Evacuation
We sincerely express our best wish for all the customers who have suffered 
from the Tohoku-Chihou-Taiheiyo-Oki Earthquake.

We have applied to Minister of Economy, Trade and Industry for and have 
today received an approval for, in order to reduce burden on customers who 
have evacuated from Specific Locations Recommended for Evacuation 
designated by Act on Special Measures Concerning Nuclear Emergency 
Preparedness, setting exceptional conditions of electricity supply (Special
Measures for customers who have evacuated from Specific Locations 
Recommended for Evacuation) to General Supply Provisions, based on a 
proviso of Section 1 of Article 21 of Electricity Business Act. The 
contents are as follows.

 - Deferring due dates of electricity bills in new addresses where 
   customers have moved 
    <Coverage>
      In case customers who have evacuated from Specific Locations 
      Recommended for Evacuation on and after a day when Specific 
      Locations Recommended for Evacuation were designated have newly 
      concluded contracts with us in our power supply area and applied for 
      the measures, the measures will be applied based on the applications. 
    <Special Measures>
      We will defer due dates of electricity bills (30 days from the next 
      day of meter-reading one) for 3 months in a settlement month which 
      includes a day when they evacuated (Month of Evacuation), 2 months in
      the next month of Month of Evacuation and 1 month in the month after 
      that. 

 - Exemption of extra adjustments of electricity bills and power supply 
   work fees
    <Coverage>
      In case customers who have evacuated from Specific Locations 
      Recommended for Evacuation on and after a day when Specific Locations
      Recommended for Evacuation were designated have applied for the 
      measures, the measures will be applied based on the applications.
    <Special Measures>
      We will not adjust electricity bills or power supply work fees if the
      customers terminate contracts of capacity or power or renewed it of 
      decreased one within a year when they newly conclude contracts of 
      capacity or power or renew it of increased one.
back to page top


to TOP